Shipping policy
Shipping Policy
Last Updated: July 31, 2026
At Maraseel®, every order is carefully prepared before it begins its journey to you. Please review the information below regarding shipping, processing, and delivery.
Shipping Times
Shipping options and estimated delivery dates are calculated during checkout.
- ✔ United States: 1–7 business days, depending on the shipping method selected.
- ✔ International: 3–21 business days, depending on the destination, carrier, and customs processing.
Once your order ships, you will receive a tracking email.
Please note that shipping times begin after your order has been processed and fulfilled. Processing times may be longer during holidays, product launches, or periods of unusually high order volume.
Processing Times
Greeting Cards
✔ In-stock cards are processed and shipped promptly.
If a greeting card is temporarily out of stock, please allow an additional 3–4 business days for processing before shipment.
Art Prints
If an art print is out of stock, please allow approximately 7 business days for it to arrive at our facility before your order is processed and shipped.
Shipping Within the United States
Shipping rates are calculated automatically at checkout based on:
- Package weight
- Shipping method selected
- Carrier rates
Customers may choose their preferred shipping option during checkout.
Delivery estimates provided by the carrier (such as Economy, Standard, or Express) are estimates only and are not guaranteed.
Free Shipping
We offer free standard shipping on all U.S. orders of $100 USD or more.
International Shipping
We proudly ship worldwide.
International shipping rates are calculated at checkout based on:
- Package weight
- Destination country
- Shipping carrier
- Delivery speed selected
International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country.
Delivery times may vary depending on destination, carrier, and customs processing.
Local Pickup
Free local pickup is available for all orders.
There is no minimum purchase requirement.
Once your order is ready, you will receive pickup instructions by email.
Carrier Responsibility
Once your order has been transferred to the shipping carrier, delivery becomes the responsibility of the carrier.
While we work with trusted shipping partners, Maraseel® is not responsible for delays or delivery issues resulting from:
- Carrier delays
- Severe weather or other unforeseen events
- Customs processing delays
- Incorrect or incomplete shipping addresses provided at checkout
- Packages marked as Delivered by the carrier but reported missing
If you experience a shipping issue, please contact us at info@maraseelcards.com. We are happy to assist you in working with the carrier and filing a claim when applicable.
Order Changes & Address Corrections
We begin preparing orders as quickly as possible.
If you need to change, cancel, or update your shipping address, please contact us immediately at info@maraseelcards.com.
Although we will do our best to accommodate your request, we cannot guarantee changes once processing has begun or your order has shipped.
Additional shipping charges resulting from an incorrect address entered during checkout are the responsibility of the customer.
Important Information
- Shipping times begin after your order has been processed and fulfilled.
- Delivery estimates provided by shipping carriers are not guaranteed.
- Shipping charges and applicable taxes are calculated during checkout.
- Please verify your shipping address before placing your order to help avoid delays or additional shipping fees.